WhatsApp Business Automation

The problem

Customers message on WhatsApp at all hours, and enquiries get buried in chats before anyone records them.

Common use cases

Enquiry capture and qualification
Booking and order confirmations
Approved reminders and follow-ups
Hand-over to the right staff member

How it works

Uses the official WhatsApp Business Platform with Meta-approved message templates.
Answers common questions and collects the details your team needs.
Saves each enquiry as a structured lead and notifies staff.
Hands complex or sensitive conversations to a person.

Example workflow

Customer message
Answer or collect details
Lead saved
Staff notified
Approved follow-up

What it is designed to help with

Replies outside office hours
Fewer repetitive messages for staff
Enquiries recorded instead of lost in chats

Results depend on your processes and data. We don't promise specific savings or revenue.